Privacy

Topics

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

• If you use our contact form to reach out to us, we will store the Name, email address, business name, phone number, budget information and the message that you submit.
• Comments are collected and stored on a server in Frankfurt Germany hosted by Digital Ocean. All comments are displayed as public content available on this website and all international versions of our website. Only share information in comments, including your name and email address, which you are willing to share publicly.
• Website analytics data, collected via PostHog, using a managed version of their solution, specifically PostHog Cloud EU. The PostHog privacy policy is available here: https://posthog.com/privacy. You can contact PostHog Inc, at 2261 Market Street #4008, San Francisco, CA 94114. or privacy@posthog.com.
• Your email address, when subscribing to our newsletter.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Voluntarily contact us
• Leave a comment
• Register for our newsletter mailing list
• Use or view our website. This data is collected anonymously.

Our Company may also receive your data indirectly from the following sources:

• Sopro
• LinkedIn

How will we use your data?

Our Company collects your data so that we can:

• Process contact form submissions
• Receive and display comments
• Email you with updates on our services and content
• Perform marketing outreach via LinkedIn if you view our website

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

• PostHog
• Vercel
• Sopro
• LinkedIn

How do we store your data?

Our Company securely stores your data at with Google’s servers, Vercel’s servers, GitHub’s servers, Sopro's servers LinkedIn's servers and our self-hosted web server.

Our Company will keep your data indefinitely, unless you request that we delete it. We will delete your data from our systems (those we control completely) upon request within 72 hours. In order to have your data removed, contact us via the means below.

Marketing

Our Company would like to send you information about products and services.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please click here.

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:

(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: https://sopro.io/legal/#privacy-policy. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +1 614 697-4377

Or write to us: Rendr Software Group <contact@rendr.io>

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website
• Measuring traffic to our website
• Measuring levels of success for events we measure on the website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising and marketing - Our Company uses these cookies to provide visitors with marketing and outreach campaigns. These cookies track visitors across websites and collect information to provide customized ads. A mix of first-party and third-party cookies are used.
• Performance - Our Company uses these cookies to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. A mix of first-party and third-party cookies are used.
• Analytics - Our Company uses these cookies to understand how visitors interact with this website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21 February 2024.

How to contact us

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: Rendr Software Group <contact@rendr.io>