Support & Maintenance
Ongoing support and maintenance is essential for ensuring the long-term success and reliability of your digital assets. Our Support & Maintenance services are designed to provide continuous monitoring, updates, and enhancements to keep your systems running smoothly and efficiently.
350+
Succesful projects
15
Years in business
5.0🏅
Rating on Clutch.co
Service tiers at a glance
Our support services provide you the peace of mind to focus on doing what you do best while we keep the technologies that drive your business running smoothly.
Tier 1
$1,500 / mo- Responses directly from our staff engineers (not account managers)
- Backups & system recovery
- Routine system upgrades
- Bug resolution
- Regular business service hours
- Email communication
Tier 2
$6,000 / mo- Everything from Tier 1, plus
- Same-day responses guaranteed
- Routine production testing and penetration testing
- Slack directly with our engineering staff
- Dedicated service phone number
- available 24/7
Enterprise
Custom- Everything from Tier 2, plus
- Custom SLA available upon request
- Support engineers dedicated directly to your product
- Vulnerability and penetration testing reporting prepared for regulatory and compliance purposes
Our software support services
From regular maintenance to proactive monitoring and new feature deployment, the Rendr team will support your project once it hits the market.
Installations
Audit of strengths, weaknesses and opportunities.Patch management & upgrades
Long-term, strategic technology planning.Bug resolution
Leveraging latest technologies to maintain an edge.Agile & iterative feature development
Comprehensive business continuity planning.Support for internal teams
Comprehensive business continuity planning.Cloud managed services
Comprehensive business continuity planning.With Rendr's reliable software support, you can be confident that your technology infrastructure is robust and resilient. We ensure your software is always up-to-date, secure, and running smoothly, allowing you to focus on your core business operations without interruptions. Our dedicated support team is available 24/7 to address any issues promptly and minimize downtime. We also provide regular maintenance checks and performance optimizations to keep your systems operating at peak efficiency. We ensure your software is always up-to-date, secure, and running smoothly, allowing you to focus on your core business operations without interruptions.
Performance monitoring & analytics
A live application needs a dedicated team to watch for problems, monitor availability and provides deep analytics insights if it is to be successful – and to stay secure.
Error monitoring
Audit of strengths, weaknesses and opportunities.Log parsing & monitoring
Long-term, strategic technology planning.Deep and advanced analytics
Leveraging latest technologies to maintain an edge.Automated testing
Comprehensive business continuity planning.Security audit
Comprehensive business continuity planning.End-to-end encryption
Comprehensive business continuity planning.We specialize in developing technology strategy that align with your business goals. Following our initial assessment, we collaborate closely with your team to develop a robust strategy. Aimed at propelling your business to the next level through the latest technological advancements. Whether your objectives are to increase revenues, streamline operations, or leverage AI. For improved decision-making, we possess the expertise and credentials to deliver tangible results. Aimed at propelling your business to the next level through the latest technological advancements. Whether your objectives are to increase revenues, streamline operations, or leverage AI.
Compliance & security
We follow the highest, established industry standards
Code audit
Continuous Integration & Deployment (CI/CD)
OWASP Top 10
OpenCVE audit
Security audit
End-to-end encryptionSome of the tech we support
Frontend
Typescript
Next.js
React
Astro
Angular
Expo
Svelte
Solid.jsBackend & Databases
Node.js
Express.js
Nest.js
Python
MySQL
PostgreSQL
MongoDB
Redis
RabbitMQ
Java
DjangoInfrastructure
Shopify
BigCommerce
Vercel
Magento
Google Cloud
Amazon Web Services
Microsoft Azure
Cloudfare
Digital Ocean
Docker
Kubernetes
UbuntuProductivity
Figma
Notion
Slack
Teams
AsanaFrequently Asked Questions
Got a question about something not covered above? We just may have your answer here!
Why choose Rendr?
Rendr brings together our vast experience of creating E-commerce stores for all kinds of business with a flexible approach that is customized to each client, meaning you can trust that we will deliver for your business as well.
Depth of expertise
Rendr has well over a decade of in-depth, hands-on experience developing E-commerce solutions. Whether you are supporting a legacy system, have an existiing store or want to start something new, we are ready and able.
Broad E-commerce focus
We are proud to have served over 100 global businesses across many industries, and there may be a good chance we are already familiar with yours. Either way, our expert consultants can guide your project to a successful outcome.
Flexible project models
Different companies have different needs, and those needs change over time. That's why we are flexible to the engagement model that best suits your business: fixed price or time & materials.
Talk to us
Use this form to get in touch with us, and one of our experts will get back to you within 24 hours. We will sign an NDA.
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